Terms of service

TERMS OF SERVICE

Last Updated: June 3, 2026

Welcome to Lashelle LLC ("Company," "we," "our," or "us"). By accessing or using our website located at Lashelle.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

1. Business Information

Lashelle LLC is a limited liability company organized under the laws of the State of North Carolina.

Business Address: 6588 Glenwood Ave - 118 Raleigh, NC 27612

Contact Email: customerservice@lashelle.com

2. Eligibility

By using this Site, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.

3. Products and Services

We sell clothing, apparel, and accessories through our online store. We reserve the right to modify, discontinue, or limit any product at any time without notice.

We make reasonable efforts to display product colors, sizing, and descriptions accurately. However, we cannot guarantee that your device's display will accurately reflect actual product colors.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

Suspected fraud
Pricing errors
Product availability issues
Violations of these Terms

If your order is canceled after payment has been processed, we will issue an appropriate refund.

5. Pricing and Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing at any time without notice.

You agree to provide accurate and complete payment information when making purchases through the Site.

6. Returns and Refunds

Our Return and Refund Policy is incorporated into these Terms by reference.

Generally, refunds may be available when:

An incorrect item was sent by us;
The item is returned within the timeframe specified in our Return Policy;
The item is unworn, free from odors, stains, body fluids, or damage; and
The item is returned in its original condition.

Please review our separate Return and Refund Policy for complete details.

7. Exchanges

Exchanges may be offered solely at our discretion and only if replacement inventory is available.

We reserve the right to decline exchange requests when products are unavailable or do not meet eligibility requirements.

8. Intellectual Property

All content on this Site, including but not limited to:

Logos
Brand names
Product designs
Images
Graphics
Text
Website content

is owned by or licensed to Lashelle LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

9. User Conduct

You agree not to:

Use the Site for unlawful purposes;
Attempt to interfere with Site security;
Submit false or misleading information;
Engage in fraudulent activity;
Upload harmful code or malware.

10. Marketing Communications

If you voluntarily opt in, you may receive marketing emails from us.

You may unsubscribe at any time by using the unsubscribe link included in our communications.

11. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Lashelle LLC, ITS OWNERS, MEMBERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Lashelle LLC and its affiliates, officers, members, employees, and representatives from any claims, damages, liabilities, and expenses resulting from your violation of these Terms.